{"id":189,"date":"2024-06-19T20:36:34","date_gmt":"2024-06-19T20:36:34","guid":{"rendered":"https:\/\/absolutelynothing.io\/?p=189"},"modified":"2024-06-19T20:38:49","modified_gmt":"2024-06-19T20:38:49","slug":"betterhelp-violated-my-privacy-now-im-getting-paid","status":"publish","type":"post","link":"https:\/\/absolutelynothing.io\/?p=189","title":{"rendered":"BetterHelp Violated My Privacy, Now I\u2019m Getting Paid"},"content":{"rendered":"\n<figure class=\"wp-block-image aligncenter size-full is-resized is-style-rounded wp-duotone-unset-2 is-style-rounded--1\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/absolutelynothing.io\/wp-content\/uploads\/2024\/06\/BetterHelp-Logo-from-wikipedia.png\" alt=\"\" class=\"wp-image-191\" style=\"object-fit:cover;width:243px;height:auto\" srcset=\"https:\/\/absolutelynothing.io\/wp-content\/uploads\/2024\/06\/BetterHelp-Logo-from-wikipedia.png 1024w, https:\/\/absolutelynothing.io\/wp-content\/uploads\/2024\/06\/BetterHelp-Logo-from-wikipedia-300x300.png 300w, https:\/\/absolutelynothing.io\/wp-content\/uploads\/2024\/06\/BetterHelp-Logo-from-wikipedia-150x150.png 150w, https:\/\/absolutelynothing.io\/wp-content\/uploads\/2024\/06\/BetterHelp-Logo-from-wikipedia-768x768.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">BetterHelp logo, taken from Wikipedia<\/figcaption><\/figure>\n\n\n\n<p>Diane, J.I., and myself often talk about where we want this business to be. Regularly we land on the same things: transparency, accountability, and the ability to <em>reclaim your digital footprint<\/em> from entities that aren\u2019t using it in a respectful way. It upsets me to know that there are companies out there who hoover up our data and then sell or distribute it to others without our consent.<\/p>\n\n\n\n<p>Today we\u2019re going to talk about one of those culprits: <em>BetterHelp<\/em>.<\/p>\n\n\n\n<p>I\u2019m fairly open with those that I meet that see a therapist on a regular basis. This is increasingly becoming less taboo and for good reason. We regularly see professionals who help us with various organs, we have a different set of professionals who fix our houses and cars and then we also have professionals who help manage our finances. Why wouldn\u2019t we see one about the most important organ we have, our brain? I love meeting with my therapist and it\u2019s helped me run regular maintenance on my neurons for several years now. <\/p>\n\n\n\n<p>Imagine my disgust when I got this email letting me know that a company I trusted (and paid) to use my data ONLY for health purposes decided to go rogue.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"764\" height=\"1024\" src=\"https:\/\/absolutelynothing.io\/wp-content\/uploads\/2024\/06\/Censored-BetterHelp-Refund-Notice-764x1024.png\" alt=\"a screenshot of an email I got explaining that I would be getting $9.72 from a BetterHelp Lawsuit.\" class=\"wp-image-190\" style=\"width:304px;height:auto\" srcset=\"https:\/\/absolutelynothing.io\/wp-content\/uploads\/2024\/06\/Censored-BetterHelp-Refund-Notice-764x1024.png 764w, https:\/\/absolutelynothing.io\/wp-content\/uploads\/2024\/06\/Censored-BetterHelp-Refund-Notice-224x300.png 224w, https:\/\/absolutelynothing.io\/wp-content\/uploads\/2024\/06\/Censored-BetterHelp-Refund-Notice-768x1029.png 768w, https:\/\/absolutelynothing.io\/wp-content\/uploads\/2024\/06\/Censored-BetterHelp-Refund-Notice.png 954w\" sizes=\"auto, (max-width: 764px) 100vw, 764px\" \/><figcaption class=\"wp-element-caption\">A photo of the email I got in my inbox describing my payout.<\/figcaption><\/figure>\n\n\n\n<p>Now when this first came to my inbox I got a little cautious, this <em>feels<\/em> like it might be something a scammer would write to try and get my information. But there was a government website provided so I checked out <a href=\"http:\/\/ftc.gov\/betterhelp\">ftc.gov\/betterhelp<\/a>. That page just had a bunch of logistics information about when I would be paid, but it was <a href=\"https:\/\/www.ftc.gov\/news-events\/news\/press-releases\/2023\/03\/ftc-ban-betterhelp-revealing-consumers-data-including-sensitive-mental-health-information-facebook\">this page from the FTC<\/a> that told me <em>why <\/em>I was getting paid.<\/p>\n\n\n\n<p>In short\u2026<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This payout relates to anyone who used BetterHelp\u2019s (or few others) services between August 1, 2017 and December 31, 2020 (<em>Hello Covid pandemic year 1<\/em>).<\/li>\n\n\n\n<li>BetterHelp promised consumers it wouldn\u2019t disclose their health information to 3rd parties.<\/li>\n\n\n\n<li>BetterHelp shared emails and answers to questions like \u201chave you experienced depression?\u201d with Facebook, Snapchat, Criteo, and Pinterest so that those companies could identify similar consumers and target them with BetterHelp advertisements.<\/li>\n\n\n\n<li>BetterHelp denied news reports that it was revealing personal information.<\/li>\n\n\n\n<li>BetterHelp didn\u2019t place any restrictions on the information it shared so Facebook and others were allowed to use it for their own internal use like improving it\u2019s advertising.<\/li>\n<\/ul>\n\n\n\n<p>I share this with you today not to brag about $9.72 in my bank account (iced latte, here I come), but to remind you that accountability <em>does<\/em> happen for companies that aren\u2019t being transparent or respecting their own stated privacy policies or terms and conditions. It will continue to happen as we get more aggressive on <em>reclaiming our digital footprint. T<\/em>he payouts will get larger, because as time goes on there will be no excuse for companies to say they didn\u2019t know better. As far as I\u2019m concerned this partial refund should have been a full refund. But I\u2019ll fight that fight another day.<\/p>\n\n\n\n<p>Stay tuned with us, we\u2019re going to be launching a system soon that will help you be aware of any class action suits <em>you<\/em> might be entitled to. It would be nice to not have these privacy violations\u2026 but it\u2019s a close second to get paid out when they do occur.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Diane, J.I., and myself often talk about where we want this business to be. Regularly we land on the same things: transparency, accountability, and the ability to reclaim your digital footprint from entities that aren\u2019t using it in a respectful way. It upsets me to know that there are companies out there who hoover up [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[21],"class_list":["post-189","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-june-2024"],"_links":{"self":[{"href":"https:\/\/absolutelynothing.io\/index.php?rest_route=\/wp\/v2\/posts\/189","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/absolutelynothing.io\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/absolutelynothing.io\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/absolutelynothing.io\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/absolutelynothing.io\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=189"}],"version-history":[{"count":2,"href":"https:\/\/absolutelynothing.io\/index.php?rest_route=\/wp\/v2\/posts\/189\/revisions"}],"predecessor-version":[{"id":193,"href":"https:\/\/absolutelynothing.io\/index.php?rest_route=\/wp\/v2\/posts\/189\/revisions\/193"}],"wp:attachment":[{"href":"https:\/\/absolutelynothing.io\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=189"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/absolutelynothing.io\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=189"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/absolutelynothing.io\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}